FAQs

Peptides are short chains of amino acids that serve as building blocks for proteins in the body. They play crucial roles in various biological functions and are used in research and therapeutic applications. Our peptides are manufactured to the highest quality standards for research purposes.

Our peptides are shipped as lyophilized (freeze-dried) powders to ensure maximum stability and shelf life. To reconstitute them, you will need to use bacteriostatic water (BAC water). Simply add the appropriate amount of BAC water to the vial, gently swirl (do not shake) until the powder is fully dissolved, and the peptide is ready for use.

Proper hygiene is essential when handling peptides. Always wash your hands thoroughly before handling. Use sterile equipment including syringes, needles, and vials. Clean the rubber stopper with an alcohol swab before each use. Store reconstituted peptides in a refrigerator at 2-8°C. Never reuse needles or syringes. Work in a clean environment and avoid contamination at all times.

Due to the nature of our products and strict quality control requirements, we cannot accept returns or offer refunds on peptide products. All sales are final. We ensure the highest quality standards for all our products before shipping. If you receive a damaged or defective product, please contact us within 48 hours of delivery with photographic evidence.

Yes, all orders are shipped discreetly with no labels or markings that indicate the contents of the package. Your privacy is important to us, and our packaging is plain and unmarked to ensure complete discretion.

Yes, we offer express shipping for $15 AUD. Express shipping is free for all orders over $279.99 AUD. Express orders are typically delivered within 1-3 business days depending on your location.